Official Rovaniemi Tourist Information

Koskikatu 12,
96200 Rovaniemi, Finland.

Tel. +358 (0)40 829 0676
info (at) visitrovaniemi.fi

Opening hours
Mon–Fri 9–12 & 13–16
(Lunch break at 12–13)

The modern facilities of the Rovaniemi Tourist Information, featuring the familiar Visit Rovaniemi brand colours, welcome travellers to The Official Hometown of Santa Claus®.

The Lux Aurora design lighting was created by Finnish designer Petri Vainio, while the beautiful wooden furniture, made from European ash, showcases the local carpentry skills of Ari Karvo.

Rovaniemi on Wikipedia

At Rovaniemi Tourist Information, you can find information about:

• Sights & attractions
• Safari bookings
• Places to eat & drink
• Places to stay
• Events & happenings
• Brochures
• Shopping opportunities
• Design products & souvenirs

The green I-sign is an internationally recognised symbol of official tourist information.

In Finland, this status is granted by SUOMA ry, confirming that we meet national quality standards.

We provide free, reliable, and up-to-date travel advice both on-site and digitally throughout the year.

Our services are accessible, customer-oriented, and available through multiple channels.

We operate responsibly, continuously develop our services based on customer feedback, and work in close cooperation with the wider tourism network.

Everyone’s Tourist Information

• Everyone is welcome and respected as they are. We ensure that all travellers have a positive and inclusive experience when accessing Tourist Information and using our services.
• We strive to make our services accessible to people with different abilities and needs. We consider accessibility in our facilities, communication, and customer service, and are happy to assist visitors with specific accessibility needs whenever possible.
• Tourist Information services may use inclusive and neutral language to ensure that all visitors feel addressed and respected. This includes using gender-neutral terms, offering materials in multiple languages, and being mindful of cultural differences in communication.
• We can also offer support to solo travellers, couples, families, and groups with travel-related matters, including when they face specific challenges while travelling.
• We are friendly and support one another by approaching each other with openness and respect.
• We respect everyone’s background, identity, and boundaries, and we do not make assumptions about others.
• We are a pet-friendly Tourist Information office.

Rovaniemi Tourist Information staff are here for you

• Please inform our staff if something concerns you or if you experience inappropriate behaviour.
• We give each other space and peace to explore our brochures and use our free Wi-Fi.
• You can also provide feedback via email: info(a)visitrovaniemi.fi

We believe tourism is for everyone, and we are working to create a more accessible and equitable travel experience in Rovaniemi and Lapland. Visit Rovaniemi is a company with the Sustainable Travel Finland label and committed to promoting sustainable and responsible travel in Finland.

From the link below, you can find information on the accessibility of our Tourist Information services, along with general information about accessible travel in Rovaniemi.